I am so sorry you had a bad experience. I had one similar in a quilt shop in northern California -- I went in and piled about 10 bolts of fabric on the cutting table but the folks in the shop (4) only talked and took care of the people who came in that they knew -- all of whom came in after me. I finally asked if the shop was open to the public or if it is membership only. I got a strange look and was told they were preparing for a show and went back to talking. I went to leave and was asked to put the bolts away since I did not buy anything. I told them no -- since they did not see fit to wait on me I would not consider having anything else to do with the shop.