I gave up on Rowentas and switched to the Reliable 100. It was reliable for one year and stopped working. Had to send it to Canada ($$ shipping both ways). Got it back and within a week it was on its way back to Canada! Ive had it back about a month and so far so good. However since the weather has become so hot, I realized it is a "space heater"! So for the summer I have bought a cheap Black and Decker for $13. Through all this, I have had to have hand surgery and the Reliable has been too heavy for my poor old hands. Hopefully by the Fall I can start using the Reliable again. I really like that the auto off can be bypassed!