I've posted on here before about the Rowentas I've had...no more in my future! They are cheaply made now and Rowenta doesn't seem to mind that we buy one, it tears up, we send it to them (if under warranty...), they "fix" it, it tears up again, and on and on. I wonder how many customers they really have lost? Also had the same thing happen with a Shark....and all of my irons have been the "professional" type...I guess I'll try the Oliso next time...or wait! Maybe I need to go to ironing 101 class?