What I remember most was taking a class to make a particular patterened shirt. I has stated that ready made patterns rarely fit me and knew I would need fitting help. I was assured that I would get the help and the shirt would fit.
Well. It didn't. I had bought extra fabric to make matching shorts but ended up cutting into that fabric ... after the shirt didn't fit. Guess what? It still didn't fit!
I do have some restrictions and need to do some things differently when sewing due to the arthritis. This affects my machine and quilting.
Now I am particular about my needs and will challenge any LQS if I don't get what I ask for and will respectfully but determinedly ask for my money back.
Somehow, now that I question more and am more explicit I have had no more problems. Yeah.
ali