Gratz in Minneapolis sells Janome machines - and maybe another line - but they have been very nice when I've brought in my little middle-aged 'ordinary' machines - the only comment was when they laughed when I brought in three Singer 237s at one time.
This is about an hour drive away - and well worth it!
One person in one of the stores that sold Pfaffs was VERY PUSHY! And that was ten years ago and I haven't been back since.
It takes a LOT to undo that sort of damage.