I've had good luck with them, too. Has anyone ordered from their store in Paducah? I think it says on the website that if you live east of the Mississippi River you should order from that store instead of the one in CA (of course I saw that after I'd already placed my order from the CA location). My DD lives in San Diego & when I get to go see her, I'm DYING to go to the QIAD store! Has anyone been?