I, too, have to be on my toes with the Joann's coupon game. However, I realize that is a corporate issue, and I imagine that the local staff finds it challenging also.
The clerks in my store are super friendly and accommodating. They put up with cutting my big fleece orders when it is on sale even when their scissors hands are tired. Yesterday one of the assistant managers went to the back and unpacked a box of merchandise, so that I could have a large empty box to mail quilts and supplies to my mom. I appreciate that kind of service, and he did it with a smile!
Dayle