There are two stores close enough to our winter cottage in Central FL. One is fabulous! The Tavares JoAnn store is well stocked and managed by super staff. We all make this our "go to" location. The Lady Lake store (near the Villages) is awful. Though it is a large store they rarely have what I'm looking for and the staff is just not interested in helping. It always seems to be short staffed. I've even heard the manager yell at an employee over their headset system. One time I commented on the lack of something to the manager and she was very sarcastic and condescending. I avoid that store as do my other quilting friends. People have complained to the corporate offices but nothing changes.