Annie from Bossier City
Jeanne, this is a post I posted on Bernina Lovers on FaceBook. If you go to Bernina Lovers you can see we are not alone. We also posted on the Bernina USA and Bernina 830 pages on Facebook.
I really wish I had read all the reviews on the 830 before I bought it. My dealer has been great and she has given me a new one, only 3 months after I got the 1st one. I know I am not the only person this has happened to because I was in class with some others who have had to exchange their machines. I really feel I have lost $12000.... more including all the feet I have purchased. Software plus..... I am no longer in love with my 830 and I am soooo disappointed. I really feel there is a design flaw with the bobbin and other areas in the machine.... If I could get a refund I would.