Originally Posted by
Lady Diana
I am concerned about the comment that they have a shelf life. I just purchased the Janome MBX 4.0 embroidery software for my Janome 11000SE. I was told by my dealer, what ever you do, DO NOT LOOSE THE DONGLE. You are correct, you have to have it to run the software. The dealer told me that if I loose it, it will cost $1200! to replace...basically the same as the entire software package. This would be ridiculous to replace it in three or four years due to a shelf life issue.
D in TX
Call your Janome dealer. I think this is one big misunderstanding. There is one person that has used hers since 1995 with no problems. There is a difference between a company not offering support any more for a product than it having a shelf life. I also posted on here that you might want to check with you home owners insurance and make sure it's added to that so you have covereage on your machine and software (dongle)