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Old 07-25-2012, 03:06 PM
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Join Date: Jan 2009
Location: Front row
Posts: 14,647

That is one reason I won't buy a Long Arm. If I can't get a rep to come check my machine in 48 hours of a big problem, then I don't want one. The machines cost thousands of dollars and it's not like a car I can drive to the dealer or have it towed there to be fixed or a sewing machine I can take to a shop. The few LA brand dealers in my area are few and they don't know any more about the LA they sell then the ones using them. i was told I would have an 800 number to call if I had a problem. No thank you.
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