You need to go to stores and check out what they have and what type of support they give. Some offer classes and will answer questions over the phone if you get stuck. You'll find pros and cons on all machines when asking this question but you have to decide. I wouldn't even look at a Bernina because I don't like the store here that sells them and know that I wouldn't want to have to rely on them for support. I've always had a thing for Viking and the people in that store are great; always. That's why I went with them and didn't check out Janomi which would have been my 2nd choice. Pfaff is a good machine and is now under Vikings wing so I wouldn't rule them out. There are so many rumors out there that you have to go by your gut reaction instead. Try out all of the machines and then pick the one you like for yourself