Joanns has a national computer system that each individual store has no control over. A manager can do an overide and allow the additional percentage to be taken off a coupn item but it is not company policy. I think it is rather dishonest when they do that. If products are on sale, then the additional percentage will come off. Will not come off the total if a coupon was used. Doesnt make sense, but sometimes the manufacturers dictate what their products can be sold for. Our store recently went through a liquidation in preparation for the new store opening. Most of the store was reduced dramatically yet there were several items that were removed from the store early in the process and many of the items that were left in the store til the end were never reduced. In other words, Joanns doesnt always have the final word on pricing