As the Consumer Show Manager for Oliso, I would like to thank those of you that love you Oliso! Those of you that have had problems I urge you to contact our customer service dept in San Francisco, which btw...you will get an English speaking person! Please leave your name, phone number, good time to reach you and the serial no from the iron. We do stand behind our product!!
For those that want an Oliso iron...see me at one of the Quilt shows across the US! Manchester, NH, Grand Rapids, WI are the next two I will be at! Really big deal on the TG 1600 at those two shows!!