QKO

We ship about 20% of our orders to international customers, mostly in Canada, Australia and Europe.

The fees and charges vary by country and by the way you ship. Our shipping is by US Postal Service, so I'm most familiar with that.

If you're selling into international countries, the buyer is responsible for paying any local duties, taxes or fees. You don't have to worry about that when shipping. You are, however, responsible for providing an accurate and truthful statement of valuation on the customs form. Failure to do so can result in delays in shipping and/or penalties to the shipper.

You put the actual selling price of the items on the customs form. This amounts to the selling price minus any discounts you've given the customer. Depending on the country where the customer is located, they will need to pay the appropriate fees before they receive the package. The fees/taxes/charges will be calculated by the customs/postal authorities in the receiving country.

In some, if not most countries, the postal service will collect the fees/taxes as part of the delivery process.

The amount of the charges depends on the country. In some countries, there is a maximum price under which certain of the fees/taxes are waived. Customers in those countries often will make multiple small orders rather than one large order, to avoid those fees.

International buyers usually develop a pretty good sense and education of how to structure their orders to pay the least they can in fees/taxes when they order from outside their own country.

To find out the exact fees, most of the countries have web pages now to assist in calculating those as a buyer, so buyers can determine how much it will cost them when the order arrives.

Generally, the fees are lowest using the USPS rather than UPS or other shipper, as UPS and others charge an additional "brokerage fee" on top of all the others, for doing the paperwork associated with shipping internationally. This can add expense and time to the shipping process, for the buyer.