Unfortunately, the inexpensive Brother/Singer machines that you can buy off the shelf at a store like Walmart are not designed to last long, nor will they tolerate what an avid quilter will ask of them. I've had two Brothers, both purchased from Walmart and neither lasted long - the most recent was a cs600i and it only took two years of sewing before it crashed with the repairs costing more than the original purchase price. The more expensive Brothers are said to be of better quality, I myself can't say as my current machine is a Janome 6600. I am not sure of the warranty, but try to take the machine back and get a refund. You will be much happier with a better quality machine.