Originally Posted by
IBQLTN
The thread has to sort of 'click' into the tension guide in the bobbin. It isn't enough to just place it in right side up, you need to make sure it slips under the little 'finger looking' guide and has tension on it when you pull the thread. I'm not sure which Brother you are using but that's sort of a 'generic' explanation if that helps at all.
I just got back from taking my machine to a Brother technician at the LQS, and you are exactly right. My instructions do not say to HOLD THE BOBBIN DOWN WITH YOUR THUMB WHILE PULLING THE THREAD AROUND TOWARD THE CUTTER. I did not know there was a little hook hidden under there. I hopefully will now be able to settle down and sew, sew, sew. Thanks to all of you who sent suggestions.