I'm glad yours arrived intact. I've really had pretty good luck with machines being shipped. This one cost more for shipping than the actual price of the machine, so it isn't a huge loss, financially. And the seller is going to refund my money. But hey! If that's the worse thing that happens to me this week, then I'm good. I'm sure another one will turn up. It's not like I don't have anything to sew with -- haha.