I also believe very strongly in after purchase support.....you are going to need it sooner or latter. Either for purchasing additional feet or to show you 'again' how to wind a bobbin or for your annual service and cleaning. The store that is there for you afterwards is almost more important than the machine. Now I am not saying you have to buy it from them to begin with, a good used Bernina purchased from a neighbor is wonderful, but that good wonderful Bernina dealer/repairman is also important in your decision.