One stop shopping (quantity and quality)
Clean and organized... I have been in shops that are cluttered and dirty...
Friendly and helpful staff.... at my lqs the staff have been there for years and have a loyal customer base, but they are very gossipy.... which I don't like, I shop there because it has a great selection and is 3 miles from my house, and the ladies are very knowledgeable but I hate their gossiping.