I am blessed to live in an area where there are several shops. I just found a new one actually that I love. It's because its feels friendlier even though it is not as organized. I was not watched the whole time and asked more than once if I needed assistance. Once is enough and if you are watched and asked again then you feel like they are suspicous of you being there. Not good business practice in my opinion. I also love my local Hancocks, the manager knows my face even though it is always busy she acknowledges me when I walk in. Hmm, maybe I go there a bit to much. lol