I like what you wrote, Jeanne. I think, too, that shop owners need to understand the power of internet shopping and sell their stuff online. Sure, they may need to invest some capital to do it and that's hard. BUT, what if your lqs had kits online that you could browse from home at 11 pm (when I shop!)? Or go online and order something you saw in the shop but didn't buy at the time?
I know that I prefer my lqs and I check out their website regularly, but they don't update their classes often and don't offer any products. I guess I want both - in store and online!