Hi there,
I'm the one who started this thread discussion. Just thought I would share that I decided on the Pfaff Sensation even though they don't have the incredible webinars and online support. I'm lucky to live near Houston, which has a great Pfaff dealer and several great Bernina locations. For two years, I test drove, went to trunk shows, and numerous hands on demonstrations. I liked sewing with the Pfaff and felt very comfortable with it so that's what I purchased a few months ago.
I have been very happy with it so far. I really agonized over the two machines and I am so relieved that I'm happy with my choice. I am so grateful for the advice given here. Thank you!