I recently visited a quilt shop while on vacation. I fell in love with the store. Yes, they had beautiful fabrics, lots of beautiful fabric. But, what I fell in love with was the customer friendly atmosphere. Easy parking, I was greeted immediatly on entering. Not just a hello. But, welcome and have you been here before. She explained the layout of the store, where everything could be found and to let them know if I needed anything. Then I was left to browse. I spent an hour there. About every 15 minutes someone asked if I needed any help. When I was ready to check out, they were super friendly but not overbearing. I liked that my order was entered into the computer so that if I got home and found I needed more I could call and they would ship it. Sorry this is so long but it is all about customer service. I know that anytime I am in the area I will go back. By the way, the store is Quilting by the Bay, Panama City, Fl.