Originally Posted by Thea
YES, THIS HA0PPENED TO ME LAST YEAR. i WAS NEVER ABLE TO REDEEM IT AND NO ONE CONTACTED ME WHEN I WROTE TO THEM. VER FRUSTRATING THAT i REALLY DON'T ENJOY DOING IT ANYMORE.
Thea...that is the first clue in my opinion from now on....no response from the shop to you..writing out a congrat letter to you...and, you have to initiate the contact...Then they still don't respond.....clue #1 and 2:)