I buy from my LQS occasionally but prefer to go to other shops that are about an hour away because I never know what the mood of the owner of my LQS is going to be. One time she is friendly and helpful and then the next time is like it is an annoyance to wait on me. I am not the only one that feels that way. I've heard others that won't shop there because of the way they were treated. So I'll shop online or at another QS most of the time.