Originally Posted by
Jingle
I don't think I could have done that and felt good about it. Just me.
Done what? Asked someone who damaged an item you paid for due to carelessness to make good what they broke?
What would there possibly be to not feel good about?
It wasn't the buyer's fault the item was damaged, why should they eat the full cost of the problem? It sounds like she came up with a fair solution, and they resolved it.
Suze, good for you for making sure the issue was resolved and addressed properly. Some people might have gotten greedy, some people might have not followed through, it sounds to me like you kept a balance between the extremes. You have every right to your joy, don't let anyone tell you otherwise.
