Old 08-17-2012, 09:27 AM
  #8  
quiltgal
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Join Date: Apr 2011
Location: Texas
Posts: 246
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Originally Posted by Suze9395 View Post
As many of you read, my Featherweight was not packed very well when it was shipped to me and suffered some damage. I did file a case with ebay and the seller has agreed to a partial refund. There were several back and forth messages and he wasn't the nicest person; but, in the end, he agreed to the amount I requested, $50. I wasn't out to be mean or take advantage, I just wanted him to know what he did was wrong. So, I decided to request all the shipping charges plus 10%. It seemed like a fair number.
Thank you to all that encouraged me to follow through. Its not something I would have normally done. In fact, when I told my DH tonight what I had done and the outcome, he seemed a little pleasantly, surprised.
You did not say what got broke. Could I possibly help with some replacement parts: www.thequiltgal.com
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