Originally Posted by
kristakz
Friendly staff. This is number one for me. If the staff is interested in what I'm making, and eager to share opinions (when asked) or help matching fabric, that is what I want in my quilt shop. There is one locally that I used to really like - but I realize now that it was mostly one of the staff I liked. She ohs and ahs over everything you bring in, and is a wiz at picking fabrics.
Same here. I'll pay more for good customer service & won't even darken your door without it. We have a LQS here & when the new owners took over, my DH went in to buy me a BD present. He's not one to complain but he said they were really rude to him. I thought that was odd so I made a trip in the next week. I've never been treated more rudely so that took care of that. They don't even exist as far as I'm concerned.