Hello Debbie B & Thank you.
I am new at sewing, quilting and embroidery, but I do like my futura. It reads so many different embroidery formats.
I haven't had any issues with it yet, but I am still learning and am taking it slow and trying everything out.
One thing I don't like about it is the hoop sizes, (4x4 & 5x7). I wish it had a 6 x 10 hoop because some of the embroidery designs that say they are smaller than 5x7 are too big for the 5x7 hoop that comes with it.
I have been looking at the snap hoop, and maybe that would be fun to try.
As for the reviews, I have read some of them and I haven't had any issues with mine yet.