I just purchased a babylock serenade last week. I am not thrilled with it. Tension was poor so had to drive 50+ miles to dealer for adjustment. I still can't get the thread cutter to work properly. Every time the thread springs up and out of the needle. I have used different threads, needle up, needle down, pulled the fabric away a little. Useless device that should be a pleasure. Dealer recommended all cotton Mettler which really stretches then unthreads. Only thread that works is Coats which is not recommended. The machine is not fun because I keep rethreading it while trying to piece a quilt. Rest of the stitches are great. It clunks a lot with them but I think its just metal parts working hard. Considering returning it but not much else in the price range with all the features of this machine. I am really trying to like it.