Originally Posted by
Stitchnripper
I am not disagreeing with anything you say - but - I love the idea that there are people to help me if I have a problem. and with my iMac things are very simple to coordinate, back up, etc. I have walked into the local Apple store on occasion and the "genius" was able to help me. Also, we have called the Applecare number when we were converting from PC to Mac and have always gotten wonderful customer support............
I second the above comments. I've had a Mac since 1990. I like their user friendly products and great customer service. I stay with what I know works for me. I just have to figure out which service provider is best in my area before buying the iPhone 5.