Originally Posted by
nancylee
Just wanted to add, I looked up the price of an 830!!! Wow!! You definitely need to call Bernina!! For that price, that machine should get up and make you breakfast, beside sew flawlessly!!!
Nancy
No kidding!! Maybe it should cut the fabric as well..... For the money spent, you should definitely be getting better customer service. My experience with Bernina is that they have excellent customer service and stand behind their products. Your dealer may not be performing up to Bernina's standards....