Hmm just got an email from Webshots customer service. BTW I don't have Firefox, I don't want Firefox.
Thank you for contacting Webshots Customer Support. We're sorry that you had this trouble downloading your photos. If you have received notice that your photos are ready to be downloaded, you can use these steps to locate the zip file(s) and save your photos to your computer. Please note that we recommend using the Firefox browser (
www.mozilla.org) to access Webshots to download and save your photos.
1. Go to
www.webshots.com by typing the URL in the address bar of Firefox. Sign in to your membership.
2. Paste
http://community.webshots.com/<WBR>features/downloads in the address bar of Firefox.
3. Click the "Download my personal photos" button. If your photos are ready to be saved, you'll see the zip file(s) after clicking the Download button.
4. Your photos will be bundled into manageable Zip files. Your videos and Picture Show videos will be listed as individual links for download.
5. When you click on the link for a zip file, winzip will open. This will show the albums (folders) included in the zip file. Select a folder and then click Extract. Now, choose a folder on your computer to save the photos to and click extract at the bottom of the window. Repeat this process for each folder in the zip file.
7. If you have more than one Webshots membership, you will need to log in and initiate the download process within each of your Webshots accounts.
SPECIAL NOTE: The files you download in this process will be available for 2 weeks. Please DO NOT DELETE OR MOVE YOUR PHOTOS AND VIDEOS from Webshots until you have downloaded and saved all the files to your computer or other storage media! If you miss the two week window, you can initiate the download process again, but ONLY IF YOU HAVE NOT DELETED YOUR PHOTOS from Webshots.
PLEASE be aware that once photos are deleted, we are unable to recover them! DO NOT DELETE any personal photos or videos until after you have securely downloaded and saved them to your personal computer or storage media.
Eventually, the Webshots site will completely close and all photos and videos will be deleted from our database. After the closing date, personal photos or videos will no longer be available. Please save your personal photos as soon as possible!
Thank you,
Dennis R.
Your Customer Support Representative
www.Webshots.com