Hi all, it does not help to contact the Kerrville Chamber of Commerce. I did just that, as Mr. Dill shipped frames to me without the hardware. And I haven't been able to get them from him in a year! In July, he emailed me to say he'd go back in business on July 20th (well, he did not state the year, hehehe), and I still have not received the missing two sets of hardware he has been owing me for more than a year. The Chamber of Commerce replied that Mr. Dill had been dealing with sick parents but they could not help me.
Sue in Germany