In the yahoo group files, there is a list of recommended shops (Viking repair shops that list members have a good experience with). You can contact one of these shops and ask if they can sell you the part. My Viking guru left the shop he worked at and now does service out of his home shop (and he is on the list). His name is Glenn Bryant in Hillsboro, Ore., and he has sold me parts by mail but that was when he worked at the shop, I haven't had another new Viking for him to work on.