I have had 2 Rowentas and I hated them. They leaked and the cord shorted out and had to be held at a very specific angle in order to work. I tried a Shark and I hated it too! I then asked the owner of a local Bernina dealer what they would recommend and she told me a "Reliable". She also said that they used to sell them but Rowenta did so much more advertising that the Reliable never really caught on for them and they quit carrying them. I had never heard of a reliable and did some research. I finally bought a Reliable Velocity off Amazon. I have had it a couple of years and I love it. It is heavy and when it steams, it really steams. One of the main reasons I bought this model is that you can set it auto shut off or to stay on indefinitely - a real time saver for me. It cost around $100 which is a lot, but I use it every day and had been worth every dime to me.