I have a Reliable and had loved it until it blew out and I had to send it in for repair. Company is located in Canada and it cost a lot to mail both ways. A couple of weeks after I got it back, it went out again. Back to Canada. I am hoping that was the last time! It heats up so much that it becomes a space heater, so Im waiting for cooler weather to start using it again. I will never buy a Rowenta again! Spits and spews. I really like my $13.00 Black & Decker I got to replace the Reliable while it was in for repairs. I suggest when buying an iron to get whatever Costco has because of their return policy.