I always order my batting from them and the actual shipping price is usually less than what they est. on their site. They only charge you what it costs to ship. Their customer service is great, I highly recommend them. I also order signature thread on the cone from them and their price is good for that too. I just ordered batting and thread from them this morning and they usually tuck the thread into the top folds of the batting so you save some on shipping there too. They do charge a small handling fee but the saving everywhere else makes up for that. They ship quickly too so you don't have to wait to get your order. They respond quickly to emails if you have a question.