I'm glad you've been "made whole" as they say. Nice to have my view that Moda is a quality company affirmed!
Normabeth, I'm sorry you've had such trouble with your Accuquilt die! I had a problem with my circle die, and contacted the company. Since it was a gift, I did not have a receipt. Accuquilt simply wanted to know where the die was purchased. The gift-giver gave me the information, which I then passed on to Accuquilt, I sent the bad die back and they replaced it with a brand-new die. I am very happy with Accuquilt's customer service.