Originally Posted by
jlwheart
I have 2 Rowentas and I just called their US customer service # and talked w/rep. He told me he was going to document my concern. I told him about reading about yet, another Rowenta, catching fire. I also told him until they get this problem fixed, I'm switching to another brand. Thanks for heads up about Shark. It's on my shopping list for next week!!!
PS I did mention the QB to the rep.
I hope you will like the Shark. I'm very happy with mine. I think it's called the Professional. The tank area is a reddish color. It's nice and heavy like the more expensive irons, has a large reservoir which I really like, several levels of steam plus a "major" steam pulse (I can actually feel the pressure lifting against the iron when I press the button). I think I bought it at Walmart for $39.99. Hope you'll love it as much as I do.