I have a TL18LS w/Shirley Sticher. The 9 pin comes unpluged in the middle of a quilt and it's like Shirley is on drugs. Called the company and they blame Grace for the design and Grace blames them. BFF has one and the motor freezes up. She call the company and they told her to hit it with a hammer. Go figure. Wish I had never purchased this machine. Also, purchased designs off web, Shirley will not convert. Call Tin Lizzie in Utah 2 months ago with problem. Still can't use these patterns. Ready to get a atty and send this machine back. Local dealer no help. Knows nothing about the computer side of the machine.