I bought mine in 2010, and unfortunately, I got one of the "lemons" mentioned in an earlier post. In the first 6 mos, I had it in for 3 major repairs. Finally, fed up, I wrote directly to Janome, and they arranged for a replacement. I haven't had a problem since. I really like the huge harp space, the extra lighting and the accufeed system. I wish it was quicker to change among the accufeed/FMQ/normal feet, and also wish it was quicker to get the plate off to clean out the bobbin area, but other than that, I love it.
I'm quilting a baby quilt now, and decided to use a bunch of the decorative stitches with a variegated thread. Didn't have to touch a thing; tension has been perfect! And my FMQ skills have improved a lot since getting "Sara"!