By chance is there a sewing machine repair shop near her. I was given a machine that had all kinds of bells and whistles that I had never seen before-it confused me to the point of wanting to throw it out the nearest window. I took my old Singer in for repairs and asked if he would buy or trade the 'Witch' and under glass on the counter were loads of names and numbers for help concerning every thing about machines and sewing. He recommended the right lady for me. I did learn how to use it in a very short time.