Test, test, and test even more machines before you decide to buy. I purchased my first LA, a used one, without testing any at all. Wasn't happy with it, then sold it to fund my new LA-HQ Avante. I traveled to test and performed online research for two years before buying again. I am very happy with my Avante. Not everyone has the luxury of living close to resources; my closest dealer/maintenance is three hours, which was not a negative factor for me. HQ telephone support in Utah is quick and responsive. A friend of mine purchased an Innova, and she has equally satisfying service from ABM International.