We have the reusable cup and use our own coffee, and love it, We do do regrind and I am an avid coffee drinker, and it makes a GREAT cup of coffee every time. I have another machine called Flavia Fusion and it takes pouches. i get creamy topping for cappuccino and make it to go on top of my coffee,Wonderful. We drink coffee all day and i make one big 12 cup pot in the mornings and put the reserve in a thermos pot so it stays hot and does not get strong on the burner,LOVE MY COFFEE