I have the Breville model.it has a filter for the water which removes the chlorine. I love mine. For a year I was buying the k-cups, but at forty dollars a month was getting expensive. I've started using my Folgers, using one scoop for a large cup, and actually prefer that over the k-cups. I agree, it comes down to finding the right grounds to water ratio to please your buds. I don't think I'll own any other coffee pot again. Love mine!!!