When my daughter called me 5 years ago when she wanted to buy her own computer and she was at the book store at UCSD and asked me what I knew about Mac's. Told her I never heard anyone complain about their Mac. Once someone buys a Mac they stay with the Mac. So she bought one and is still using the same lap top. It went to the shop once but got it right back because it turned out she only needed a new battery. So then my other daughter had her PC crash she bought the Mac Computer and 2 years ago I needed a lap top so bought a Mac. We do have a PC in the house for my husband, which we have to pay for a virus protection, which you do not need with a Mac.