View Single Post
Old 12-05-2012, 03:07 PM
  #5  
cmw0829
Senior Member
 
cmw0829's Avatar
 
Join Date: Jan 2011
Location: Boston, MA area
Posts: 970
Default

Originally Posted by Mitch's mom View Post
"Fiddle with it"? What kind of an answer is that? Is this what they teach at the Janome Training the dealers have to go through? I don't care how much the machine cost -whether it was 100.00 or 10,000.00 dollars - "Fiddle with it" is NOT an acceptable response to a customer concern.
Ditto. Walk in and ask them to show you.
cmw0829 is offline