Originally Posted by
Just Me...
On any large purchase--the dealer is one of the HUGE factors I consider!
It's interesting that you should say this. I've been trying to decided between 1) waiting for the release of the Juki Virtuoso which is now postponed until February, which I would purchase from a local dealer about 40 miles from my home 2) getting the Viking/Pfaff P3 from that same dealer or 3) getting the Viking/Pfaff P3 from a dealer about 20 miles from my home.
My concern is that the dealer further from my home is less expensive, and will give good customer support, while the one that is closer is more expensive but will give me free weekly lessons so that I learn all the nuances of the machine very well and offer excellent customer service. While bother dealers have good reputations, the one that is more expensive and closer has one of the best reputations for service after the sale that I've ever encountered.
I'm not sure what to do. Do you think really really excellent service and the most thorough training and support available is worth an extra 1500$?